Restaurant Supervisor

The Riverside Park Hotel

This position requires a highly motivated and experienced individual with a passion for providing outstanding customer experiences. The Restaurant Supervisor will oversee daily operations, supervise team, and maintain high standards of service, cleanliness, and efficiency in accordance with hotel policies and procedures.

Key Responsibilities:

Team Leadership:

  • Supervise and motivate restaurant team to deliver exceptional customer service.
  • Provide guidance and training to ensure all team members adhere to established service standards, etiquette, and hotel policies.

Service Excellence:

  • Monitor service quality and customer satisfaction to ensure an exceptional dining experience.
  • Resolve any customer complaints or issues promptly and professionally.

Operations Management:

  • Collaborate with the restaurant manager to develop and implement standard operating procedures and policies.
  • Ensure compliance with health and safety regulations, as well as food handling and hygiene standards.

Staff Training and Development:

  • Assist in conducting training sessions for new and existing staff on service standards, menu knowledge, and job-specific skills.
  • Foster a positive work environment by promoting teamwork, communication, and professional growth.

The ideal candidate must have a professional and friendly approach and must be focused on providing excellent customer service with a minimum of 2 years’ experience in a high-volume restaurant. They must be a team player and have the ability to multi task. The ideal candidate should be passionate and enthusiastic about the role, enjoy serving and interacting with our customers and have a “can do” attitude to develop their knowledge and skills within their profession. Our aim is to ensure our customer needs are met to the highest standards and if you believe you are the ideal candidate and can help us achieve this, we would be delighted to have you on our team

Job Type: Permanent

Pay: €13.50 per hour

Benefits:

  • Gym membership

Work Location: In person

To apply for this job email your details to admin@riversideparkhotel.com