Plumbing & Heating Supervisor


Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney’s Hardware.

Principle Objective

As Plumbing and Heating Supervisor you will manage all aspects of the Plumbing and Heating operation in your branch. Key to the role is driving sales of all products, developing new business and servicing our existing customer base while also ensuring the smooth running of daily operations.

Knowledge & Experience

  • Substantial experience working within the Plumbing and Heating Industry
  • Strong commercial and strategic acumen
  • Ability to reach and exceed sales targets
  • Health and Safety compliance experience
  • People management experience desirable but not essential

Key Responsibilities 

  • Manage all aspects of the Plumbing and Heating department, buying / stock levels / margins
  • Achieve sales and margin targets
  • Health & Safety Awareness – ensure that Company Health & Safety Regulations are strictly adhered to
  • Plumbing and Heating department development
  • Building customer relationships
  • Maintain a high customer service standard ensuring all customers are dealt with in an efficient and effective manner
  • Ensure employees are appropriately trained to deal with customers
  • Be responsible for all equipment and carry out regular stock checks
  • Take responsibility, as requested, for the development and implementation of the strategic and business plan, involving regular consultation with Senior Management
  • Responsible for the re-order of selected product lines and also ensuring that stock levels of selected product lines within the department are maintained at optimum levels
  • Ability to manage and anticipate change
  • Ensure a tidy working environment at all times in line with health and safety guidelines
  • Actively safeguard against theft of company goods or property by being security conscious at all times
  • Ensure all company policies are implemented accordingly

Essential Competencies 

  • Ability to prioritise workload
  • Effective team working and networking skills
  • Commercial awareness and numeracy skills
  • Excellent interpersonal and customer-facing skills
  • Strong sales skills and negotiation skills
  • The flexibility and willingness to learn
  • Target driven with the ability to think strategically
  • Excellent organisation skills and attention to detail
  • Excellent communication skills, both oral and written
  • Negotiation and analytical skills
  • A positive attitude
  • IT literacy and the ability to handle analytical data

Key Relationships 

  • Branch Colleagues
  • Branch Manager
  • Regional Plumbing & Heating Manager
  • Regional Director
  • Support Office team
  • Customers & Suppliers

Contract Type

  • Temporary
  • Full time 39 hour contract
  • Working week Monday to Friday,  may be required to take part in the Saturday roster
  • Location – Gorey, Co. Wexford

Our Benefits Include

  • Competitive Basic Salary
  • Private Health Care
  • Sick Pay Scheme
  • Paid Maternity and Paternity Leave
  • Pension Scheme
  • Colleague Saving Scheme
  • Profit Share Scheme
  • Colleague Discount
  • Educational Assistance
  • Wellness initiatives

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification.  At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleagues responsibility to familiarise themselves with these changes.  Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties.

Also known as Plumbing Assistant – Counter Sales – Sales Assistant – Plumbing Representative

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