Night Administrator

Monart 5 Star Destination Spa Hotel have a vacancy for a night time administrator. We are looking for an enthusiastic and motivated individual to join our Front Office Team, the hours required to work are 11pm-7.30am over 4 to 5 nights per week.

The ideal candidate must be capable of performing in a challenging role that requires perfectionist levels of guest service and excellent communication and interpersonal skills. The successful candidate would have previous experience within 4/5 star hotels or a call centre/ admin role. Applicants must be available to work 4/5 nights per week.

Requirements:

• 1 years experience in an office/call centre environment preferable
• Proven commitment to excellent phone manner
• Track record of working independently and without supervision
• Proven ability to remain calm and courteous in demanding situations and a fast-paced environment
• Excellent organisational skills with the ability to prioritise duties and deal with a multitude of tasks
• Good administration skills and a working knowledge of hotel booking systems would be preferable
• Strong attention to detail in administrative duties

Main Responsibilities:

• To process all reservations requests/emails in accordance with company procedures
• To carry out duties in accordance with the company procedures
• To ensure accurate and up to date information is available on all items posted on the house account
• To update and maintain internet booking engines
• To maintain all files in a systematic and organised manner
• Assist night porter when required

This is an excellent opportunity to come work with an exciting team with the opportunity for professional growth and development.

Benefits include:

• Opportunity to work in an established 5 Star Hotel
• Flexible Working Hours
• Onsite parking
• Staff discounts
• Employee recognition awards
• Meals provided
• Excellent career development

Job Types: Full-time, Part-time, Permanent

Benefits:

• Bike to work scheme
• Employee assistance program
• Employee discount
• Flexitime
• Food allowance
• On-site parking

Application question(s):

• Are you currently eligible to work in Ireland
• Do you have relevant experience outlined in Advertisement

Work Location: In person