Commercial Insurance Administration Support

Gallagher is one of the world’s largest insurance and risk management firms and offers a large range of products and services, and we are thrilled to bring these to Ireland. If you would like to work for Gallagher in Ireland and grow your career in a large office environment, this may be the candidate we are looking for to join us as a Commercial Insurance Administration Support. Gallagher is a global leader in insurance, risk management and consulting services. This role may be based in our Wexford office.

The Role

The purpose of the role is to provide full support including administration for a senior commercial account executive to aid in proactively generating income from new customer opportunities. This involves building relationships with the account executive and potential customers, providing excellent customer service to increase revenue and secure future income streams.

The role holder will develop and maintain relationships with clients and colleagues, project a professional image of the company and participate in and proactively advertise the company. The role holder will meet targets set by the company for new business and renewal retention ensuring that client requests are dealt with within standard turnaround times.

Key Accountabilities

• Manage your renewals lists within required timelines, adhering to agreed policies and procedures.
• Prepare renewal terms for client, issue same and, once renewed, debit the premium.
• Prepare submissions and issue to market using online systems, written submissions or calls to insurers as required.
• Deal with requests and enquiries from customers, staff and management in a professional and timely manner and ensure that the complaint management standards and procedures are applied.
• Index and process post and allocate to team members where required.

The ideal candidate will have:

• 2+ years Industry experience in a brokerage/insurance environment. This role is impacted for MCC and the minimum mandatory requirement is APA.
• Significant experience in dealing with commercial insurance clients.
• Extensive knowledge of insurers, commercial products and services, industry trends, standards, protocols, and legislation.
• Proven track record/ability to coordinate and provide support and administration for a commercial account of business ensuring all requests and documentation are handled and processed accurately and to a high standard.

Our Benefits include:

• Employer contribution pension scheme
• Company paid Maternity/Paternity Leave
• 35 hour work week (9 to 5, Monday to Friday)
• Continued professional development
• Additional annual leave based on length of service
• Death in Service benefit
• Career development opportunities
• Funded insurance exam