J Donohoe BMW
As a Warranty Administrator, you will play a key role in supporting the service department by ensuring warranty claims are processed accurately and efficiently in line with manufacturer standards. You will work closely with the Service Advisors, Workshop Controller, Technicians and Aftersales Management team to help maintain compliance and maximise claim success.
You will report directly to the onsite warranty manager. This is a full time, onsite, office based role.
Key responsibilities
- Processing warranty claims in line with manufacturer guidelines and policies
- Ensuring all documentation is complete and accurate prior to submission
- Monitoring outstanding claims and resolving any queries promptly
- Liaising with the service team and manufacturer where required
- Maintaining accurate warranty records and reports
- Reconciling the warranty account on a daily basis
- Preparing weekly reports on progress of claims and reconciled payments
- Supporting the Aftersales department with general administrative duties where needed
About you
The ideal candidate will:
- Have previous experience in a Warranty Administrator or Aftersales administrative role (not essential as full training will be provided)
- Ideally have motor industry knowledge
- Demonstrate excellent attention to detail and accuracy
- Be well organised with the ability to manage multiple tasks
- Have strong communication and teamwork skills
- Be confident using internal IT systems and Microsoft Office
- Have strong administration skills
- Billing and accounts experience
- Full licence and own car
What we offer
- Opportunity to work with a premium automotive brand
- Supportive and professional team environment
- Ongoing training and development
- Career progression opportunities within the business
- Company Pension
- 20 days annual leave plus bank holidays
- €31,000 per year salary
If you are organised, proactive, and looking to develop your career within a leading premium dealership environment, we would love to hear from you.
To apply for this job please visit recruitment.cezannehr.com.