Bolands Wexford
We’re looking for a Service Advisor with a customer-first attitude — someone who can keep a busy front desk moving and the workshop running smoothly without letting things slip.
It’s a front-of-house role at the heart of our service department. You’ll be the first point of contact when a customer’s car comes in, and the link between them and the technicians. It’s a busy job, and a rewarding one if you like looking after people and getting things done right.
What the role involves:
- Looking after customers in person, by phone, and online
- Booking work in and keeping the workshop efficiently loaded
- Giving accurate estimates, explaining the work, and securing authorisation before it starts
- Keeping customers and technicians updated throughout
- Recommending additional work or service plans where they benefit the customer
- Resolving concerns calmly and promptly
- Keeping invoicing, warranty, and service records accurate
What you’ll bring:
- Experience as a Service Advisor or in a similar customer-facing role — motor trade a bonus, not essential
- A natural way with people and a calm head when things get busy
- Confidence with booking systems and IT
- Strong organisation and an eye for detail
- A reliable, team-first attitude
What we offer:
- €40k OTE
- Ongoing training and a clear path to progress as we grow
- Matched pension contribution
- Bike to Work scheme
- Christmas voucher
- On-site parking
- A supportive team that backs each other
To apply for this job please visit recruitment.cezannehr.com.