General Manager

Who We Are​

Coastline Gaming is one of Ireland’s most established gaming and entertainment operators, with nine venues nationwide and a growing online presence. For over 40 years, we’ve been creating spaces where people come to enjoy themselves — and we’ve built that reputation by hiring people who genuinely care about customer experience.​

This is Coastline Gaming’s newest venue ​and we’re putting together a strong team to launch this club and deliver a great experience from day one.​

The Role​

As General Manager, you will be responsible for managing the day-to-day operations of the club. You will build relationships with our customers, ensuring they enjoy our products and services responsibly. Customer focus, people skills, and the ability to successfully multitask are essential in the world of retail management.​

This is a people-first role. If you naturally make others feel at ease, you’re calm under pressure, and you take pride in doing things properly — you’ll fit right in.​

Hours: Rotating schedule within operating hours, including evenings and weekends.​

What You’ll Do​

• Lead the team​

• Manage, motivate and develop a team of retail staff, building an environment of mutual trust and respect.​

• Recruit, train and coach great people — supporting them in their current roles and helping those with potential grow into bigger ones.​

• Deliver in-the-moment coaching to keep the customer experience excellent.​

• Run the club​

• Take ownership of day-to-day operations, keeping the venue safe, welcoming and on-target.​

• Maintain high standards — take pride in the club and ensure everyone follows uniform and cleanliness policies.​

• Roll out promotional campaigns for maximum impact and share weekly feedback with the marketing team.​

• Keep an eye on the numbers​

• Oversee cash flow and daily takings for the club (full training on our systems provided).​

• Review weekly and monthly figures and suggest practical ways to improve performance.​

• Manage controllable costs within an agreed budget, and help the team see how they personally impact results.​

The duties mentioned above are not exhaustive and may be subject to change.​

What We’re Looking For​

1. At least 2 years’ management experience in retail, hospitality, or another customer-facing role. Direct gaming experience is NOT required — we’ll teach you the industry.​

1. A genuine person who can lead, motivate, and develop a team.​

1. Strong planning and organisation — able to prioritise, multitask, and hit deadlines.​

1. A commercial head: comfortable with figures and keen to improve performance.​

1. Calm and professional when handling challenging situations.​

1. Confident with IT — Microsoft Word and Excel, and happy to learn in-house systems.​

1. You must be 18 or over to apply.​

What We Offer​

1. Full training provided — we’ll teach you everything you need to know about the gaming industry​

1. Competitive salary and benefits package​

1. A new venue, a new team — help shape a brand-new club and be part of it from the very start​

1. Stable, established employer & growing — 40+ years in the industry, nine venues, multiple online brands, and still expanding. Your career grows with us​