Front of House Administrator

Front of house Administrator | Wygram Nursing Home

Important: Right to Work

Immediate Service Requirement: This role is only open to applicants who hold EU/EEA citizenship or existing, unrestricted right to work in Ireland.

About Wygram Nursing Home

Wygram Nursing Home is a purpose-built nursing home located in Townparks, Co. Wexford. We are committed to enhancing the quality of life for all our residents. This is achieved by living our core company values in relation to communication, respecting residents’ rights, choice and individuality, promoting their independence and collaborating with our many community partners.

It is our mission to ensure that residents feel valued and loved within their homes. Our strong family ethos and team of talented, diverse and caring colleagues is central to the creation of a supportive and nurturing environment that creates a strong sense of home for our residents.

Salary and Benefits

• Competitive remuneration package
•  Employee Assistance Programme (including counselling and financial advice)
• Employee Recognition Scheme
•  Free meals on duty
•  Free parking
• Bike to Work Scheme

Reception and Front of House Duties:

• Providing a welcoming, friendly and professional service to residents, families and other visitors
• Managing the front of house reception area in line with GDPR requirements
• Develop and maintain high standard front office systems
•  Answering telephone calls and dealing with face to face enquiries
• Ensuring telephone, email and all other queries and redirect as appropriate ensuring messages are passed on to the relevant people in a timely manner.
• Managing post and forwarding it to relevant department
• Dealing with admission enquires
• Setting up admission files.
• Filing and archiving
• Ordering Supplies
• Assisting with event organizing within the home
• Staff training rota’s
• Garda vetting submissions