Hotel Receptionist

The 4-star Riverside Park Hotel located in Co. Wexford are currently recruiting for an experienced Receptionist with a minimum of 2 years reception experience. Our front of house team are the heart of the hotel, offering all our guests the warmest of welcomes.

Job Brief

As the first point of contact to our guests, it is essential that they greeted warmly and efficiently looked after during their stay.

Why work with us

Free membership to the Riverside Leisure Club

Meals on duty

Team Member Bonus Programme

· Ongoing training & development

EAP Programme

Competitive Salary

Bike to work scheme available

Discounted rates at our sister hotel The Midlands Park Hotel & Crown Quarter

· Requirements

Working with the team in delivering excellent customer service, the successful candidate will be required to:

· To greet the guests on arrival and at all times in a warm, welcoming and friendly manner.

· To check in/out guests effectively ensuring all details are correct.

· To carry out tasks effectively using computerized system.

· To ensure that any additional requirements for guests are offered i.e. dinner reservations, porter etc.

· To answer the telephone in a warm and welcoming manner and effectively transfer calls to correct extensions.

· To ensure that relevant people receive any messages immediately.

· The sensible allocation of rooms to customers having viewed all relevant guest requests.

• To carry out procedures in accordance with Company policy;
• Must be available to work evening & weekends
• Hotsoft & Site Minder experience preferable
• Experience is essential
• Competitive rates for the right candidate
• 2 years’ experience is preferred

The ideal candidate must have a professional and friendly approach and must be focused on providing excellent customer service with a minimum of 2 years’ experience on a high-volume reception desk, preferably with hotel experience. They must be a team player and have the ability to multi task. The ideal candidate should be passionate and enthusiastic about the role, enjoy interacting with our guests and have a “can do” attitude to develop their knowledge and skills within their profession.

Our aim is to ensure our guests needs are met to the highest standards and if you believe you are the ideal candidate and can help us achieve this, we would be delighted to have you on our team.

Job Types: Full-time, Part-time, Permanent

Pay: From €13.50 per hour

Benefits:

• Bike to work scheme
• Company events
• Gym membership
• On-site parking

Work authorisation:

• Ireland (required)